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In force since: 25/09/2018 – v2

We take pride in respecting the privacy of our users and treating their personal data with strict confidentiality and in accordance with applicable laws.

This privacy statement is intended to provide you with transparent information about the data we collect, its purpose, how we use it and your rights regarding the processing of that data.

On this page, we offer you a simplified version of our privacy policy in the form of questions and answers. We invite you to also read the detailed version available here.

Please note that you should read this policy carefully. Should you have any further questions, please do not hesitate to contact us at the following address: privacy@drohme.be

 

WHO IS RESPONSIBLE FOR PROCESSING YOUR DATA?

DROH!ME EXPLOITATION is responsible for the processing of your personal data.

Please find below our full contact details:

DROH!ME EXPLOITATION SA

Chaussée de La Hulpe 53A

1180 Uccle

BCE NUMBER: 0567.910.452

info@drohme.be

WHAT DATA DO WE COLLECT?

We collect your data – personal or otherwise – for various reasons described in the following section (see point 3). This includes the following data

WHAT DO WE COLLECT YOUR INFORMATION FOR?

We collect your data mainly to send you our newsletter, to process your contract, to improve our services and, more generally, to communicate easily with each other. Finally, your data also enable us to improve and facilitate your navigation on our site. The legal basis for processing your data is stated in the full version of the Privacy Policy.

HOW DO WE COLLECT YOUR DATA?

Most of your data is provided to us through your active participation. Other information, such as the date and time you visit our site, the pages you visit or your location information, is collected automatically, through the servers you visit and the “cookies” placed on our site. For more information on what a “cookie” is, what it is used for and exactly what data it collects, see our Cookie Policy page.

We may also collect data about you through other companies, in which case we will notify you.

IS YOUR DATA PROTECTED?

We pride ourselves on respecting the privacy of our users. We maintain strict privacy policies and take all appropriate measures to ensure that our servers prevent, to the extent possible, any unauthorized leak, destruction, loss, disclosure, use, access or alteration of your information.

HOW LONG DO WE KEEP YOUR DATA?

We keep your data for as long as necessary for the purposes for which it was collected (see point 3). Once this purpose has been fulfilled, we delete it.

WHAT ARE YOUR RIGHTS AND HOW CAN YOU EXERCISE THEM?

You may at any time request control, access, rectification, deletion, transfer and objection to the use of your data, as well as its restriction. To do this, simply send us an e-mail to the following address: privacy@drohme.be. We will then do our utmost to take the necessary action as soon as possible.

WHO HAS ACCESS TO YOUR DATA AND TO WHOM ARE THEY DISCLOSED?

Our employees and subcontractors. They have access to your data only to the extent necessary for the performance of your contract and/or for the achievement of the objectives pursued (see point 3). Each of them is subject to a strict obligation of confidentiality. The categories of recipients are listed in the full version of the Privacy Policy.9. DO WE TRANSFER YOUR DATA ABROAD?

We will only transfer your data to a country outside the European Union if that country provides a level of protection equivalent to what you would find in your country of residence.

HOW TO RECEIVE OUR INFORMATION?

We only use your email address to offer you information about your membership and services similar to the one(s) you have already ordered from us.

With your consent, we will subscribe you to our newsletter and offer you other items that may be of interest to you. You may unsubscribe and withdraw your consent to these communications at any time by sending an email to info@drohme.be.

WHAT IS OUR POLICY ON DATA RELATING TO MINORS?

Our site and the sale of our services are directed to children under the age of 18. If you become aware that your minor child has provided us with personal information without your consent, please contact us at privacy@drohme.be.

WHAT HAPPENS IF THIS POLICY CHANGES?

If we change this policy, you will be notified through our website.

WHAT TO DO IN CASE OF DISPUTE ?

Long trials do not benefit anyone. In the event of a dispute between us, we commit to dialogue and openness in the search for an amicable solution.